Ice Hot Concepts
       Get the professional edge  

Services for the Skating Community by Skating Professionals….!

We have over 50 yrs. of combined experience in all aspects of the ice arena industry.  We are a full-service business to our Retail and Commercial customers.  Our associates are on the "cutting edge" of the industry, while having the ability to bring experience and knowledge of the history of how this industry and the ice sports have evolved over time.  We work with each client individually to assess their needs and tailor a plan that works for them.  We are not a "cookie cutter" firm.  Our quest to be the best at what we do and help you to be too, drives us to continually investigate new technologies and adapt where necessary.  While you will get the individual attention that you expect from a small firm, we have an international  network and resources to get you what you need. 

Robyn L. Bentley, CAE   

Phillip W. Graham & Associates

Commercial division

Ice arena consulting and supplies--

please contact us:

 

International Headquarters:

2388 E. Lake Road

Skaneateles, NY  13152

315-685-1678 (phone/fax)       315-447-8887 (cell)

www.icehotconcepts.com

Email:  robyn@icehotconcepts.com


Satellite office:
2125 Highland Avenue
Utica, NY  13502


  Consulting Services

Operations and Management Consultation

  • Facility Organization Structure

  • Program, Product & Service Development

  • Staff Management and Compensation plans

  • Office and Administration Systems Plan

  • Management Systems and Manuals

     

Feasibility Studies

Using demographic and psychographic data combined with full demand and cost analysis to determine future success and provide recommendations.

Studies include:

  • Design and Layout

  • Management

  • Community Needs

  • Program Definition

     

Facility Management

IHC will act as a managing agent to operate, program and maintain ice arenas and multipurpose facilities pursuant to regulations, policies, and guidelines jointly agreed upon by owners and IHC.  IHC has over 30 yrs. experience in managing facilities and can:

  • Provide proven policies & procedures for effective, efficient facility management

  • Provide trained and motivated management teams

  • Create innovative and aggressive marketing programs and strategies to introduce programs in regions without a background or history in skating in hockey

  • Attract sponsorship and community support

  • Operate concessions, pro shop, video and vending operations

  • Provide accurate and timely budget and financial reports

  • Maintain facility and equipment to preserve owners’ assets

  • Develop diverse and popular programs to fully utilize ice time:

    ** Youth hockey leagues

    ** Adult hockey leagues

    ** Youth & adult hockey clinics, schools and camps

    ** Learn to skate classes

    ** Facility sponsored freestyle, dance and moves in the field (figure skating)

    ** Figure skating and hockey club/association administration

    ** Other ice programs and meetings